Lockout authorization form
The form opens with an example shop. Put in your own details; the customer fills in the rest by hand.
The form
Changes the questions and the proof list.
Some states ask for more. California's locksmith law, for example, asks for the full ID number and date of birth. Check your state's rule.
Your shop
Some states require it on your paperwork and ads. Check yours in license rules by state.
Logo (optional)
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Car or truck form, in English. One page.
Lockout Authorization
- Job no.
- Date
Vehicle. Please fill in this form before we open the vehicle. We ask every customer for a photo ID and proof that the vehicle is theirs or that they are allowed to use it.
Customer
Full name
Phone
Where the vehicle is
Vehicle
Year
Make
Model
Color
Plate and state
VIN
Photo ID
Issued by (state or country)
Last 4 digits of the ID number
The name on the ID matches the name above
Proof of ownership or right to enter (tick everything shown)
- Vehicle registration
- Title
- Insurance card listing this vehicle
- Rental agreement
- Lease or loan papers
- VIN on the papers matches the VIN on the vehicle
- Other:
ID and proof were locked inside. Checked right after opening, at (time):
Customer statement
I state that I own the vehicle described above, or that the owner has authorized me to use it. I ask Example Lock & Key to open it for me. The information I have given on this form is true.
I understand that Example Lock & Key needs to see my ID and proof before opening or right after, and may refuse or stop the job if I can't show them.
If I can't show ID and proof, I agree to pay the trip fee of $45.
Customer signature
Date
Time
Technician
Technician's name
Technician's signature
Print a stack for the van. Keep each signed form with the job, for as long as your state requires.
In LockCommand the tech photographs the ID and the proof, the customer signs on the phone, and it's saved on the job with the time and place.
Record ID and proof in LockCommandHow to use it
Pick what you're opening, the language and how much of the ID to record. Add your shop details and print a stack for the van. The customer fills in the lines by hand and signs before you start, or right after you open if their papers are inside.
What's on the form
- Customer: name, phone and the address. The business form adds the business name and their role there.
- Vehicle (car form only): year, make, model, color, plate and VIN.
- Photo ID: the type, who issued it, and the last 4 digits, or the full number and date of birth if you choose.
- Proof checklist: registration, title and insurance card for a car; lease, utility bill or mortgage statement for a home; lease, business license or a letter from the owner for a business.
- Statement: the customer says they own the place or car, or have the owner's OK, and asks you to open it.
- Trip fee notice (optional): what they owe if they can't show ID and proof.
- Signatures: customer, date and time, then the tech's name and signature.
A car lockout, start to finish
- On the phone, tell the caller you'll need a photo ID and the registration or insurance card, and say the trip fee if they can't show them.
- On site, hand over the car form. They fill in their name, phone and the car.
- Check the ID against the name, and the VIN on the registration against the VIN on the dash. Tick what you saw.
- They sign the statement. You open the car, then sign the technician line.
- If the papers were in the car, tick "checked right after opening" and write the time.
Check your state's rules
Record keeping rules differ a lot from state to state. California is one of the strictest. Its locksmith law, Business and Professions Code section 6980.55, asks for the customer's name, address, phone, date of birth and driver's license or ID number, plus their signature, when you open a home or business. Keys for a car need the vehicle's registration or ID number too, and each work order is kept for two years (read section 6980.55). A California shop should pick Full ID number and date of birth.
Other states may ask for less, or more. See locksmith license rules by state for your licensing board, and our field guide on proof of ownership on a lockout for what counts as good proof.
This form isn't legal advice. It's a practical template. Have a local attorney review your form before you rely on it, and store signed forms somewhere locked, since they hold personal details.
Sources last checked October 2026.
Questions
Is this form legally required?
Why only the last 4 digits of the ID?
What if the customer's ID and proof are locked inside?
Is the Spanish form a direct translation?
Does the form get saved anywhere?
More for your shop
- ID & proofID and proof of ownership photos, a customer signature and before and after photos on every job.
- Locksmith license by stateWhich states license locksmiths, who issues the license, and local rules, with sources.
- Work order and estimate templatesPrintable job sheets and estimates with your logo, license number and terms.
- Phone script builderQuestions to ask on every kind of locksmith call, in English and Spanish, with your greeting.
- Spanish for locksmithsThe Spanish phrases a locksmith needs on calls and jobs, with spoken examples.
- After-hours callsHow to answer, price and route night and weekend lockout calls without being on the phone all night.
Let LockCommand do this on every job
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