Trip fee zones by distance
Your base
Example values: change them to yoursWhere your miles are counted from: the shop or where the van parks.
Zones and trip fees
Zone 1
mimi$$Optional
Zone 2
mimi$$Optional
Zone 3
mimi$$Optional
Zones join end to end. A job right on the line, like 10 miles, takes the lower fee. Changing where a zone ends moves the start of the next one.
What does this job cost to reach?
Zone 2 (10–20 mi)
$55
Trip fee
Zone sheet
Trip fee zones
Example Lock & Key
Miles from Mesa, AZ, counted as driving miles.
| Zone | Miles | Trip fee | After hours |
|---|---|---|---|
| Zone 1 | 0–10 mi | $35 | $75 ($40 add-on) |
| Zone 2 | 10–20 mi | $55 | $95 ($40 add-on) |
| Zone 3 | 20–35 mi | $85 | $135 ($50 add-on) |
Past 35 mi: no set fee. Quote the trip before you book it.
A job right on a zone line takes the lower fee. The trip fee is on top of the price of the work.
LockCommand adds travel fees by ZIP or by miles from your shop to every phone quote, and flags jobs outside your service area.
Set travel fees in LockCommandHow to use it
A trip fee pays for the drive before any work starts: fuel, wear on the van and the time you can't spend on another job. A flat fee is simple, but it loses money on the long runs and scares off the customer two streets away. Zones fix that. Everyone in the same ring pays the same fee, and the fee goes up as the ring gets wider.
Setting up your zones
- Enter your base town. Miles count from where the van starts the day, which may be your home and not a shop.
- Pick how you count miles. Driving miles from a map app are fairer to the customer. Straight-line miles are quicker to guess on the phone but run short in hilly or river country.
- Set each zone's end and its trip fee. The next zone starts where the last one ends, so there are no gaps. If you type a start by hand and leave a gap or an overlap, the tool says so in red and offers to line the zones up.
- Add an after-hours amount to any zone where night calls cost you more. Leave it empty for no add-on.
- Choose what happens past your last zone: decline the job, or quote the trip each time.
Reading the result
Type the distance to the job and tick After hours if it applies. The big number is the trip fee for that distance. A job right on a line takes the lower zone, so 10 miles is in the 0–10 zone and 10.1 miles is in the next one. Say that out loud on the phone once and callers stop arguing about a tenth of a mile.
A worked example
The tool opens with example numbers you should replace:
| Zone | Miles | Day | After hours |
|---|---|---|---|
| 1 | 0–10 | $35 | $75 |
| 2 | 10–20 | $55 | $95 |
| 3 | 20–35 | $85 | $135 |
A lockout 14 miles out at 2 p.m. is zone 2, so the trip fee is $55. The same call at 11 p.m. is $55 plus the $40 add-on, $95. A job 40 miles out is past the last zone, so with "Quote it case by case" you price that trip before you book it.
These amounts are examples, not market rates. Work out what an hour on the road really costs you with the hourly cost calculator, then set fees that cover it.
Zones and your Google service area
Your trip fee zones and your Google Business Profile service area are two different things, but they should agree. Google lets a service-area business list up to 20 cities, ZIP codes or regions, does not allow a radius, and asks that the whole area stay within about 2 hours of driving from your base. If your last zone goes past what you could reach in 2 hours, the tool warns you. List the towns your zones cover on your profile, and don't list towns you would decline.
Sources
- Manage your service areas for service-area & hybrid businesses, Google Business Profile Help (up to 20 areas, about 2 hours of driving, no radius).
- Guidelines for representing your business on Google, Google Business Profile Help.
Last checked October 2026. The fee amounts are yours to set; no source sets them.
Questions
Should a locksmith charge a trip fee?
Driving miles or straight-line miles?
What happens to a job exactly on a zone line?
How far can my Google service area reach?
Does this tool save my zones?
More for your shop
- Price book builderBuild a locksmith price list with low and high prices, trip fee and after-hours surcharge, and print it.
- Hourly cost and minimum ticketYour true cost per hour on the road and the smallest job worth driving to.
- Google verification checklistStep by step: Google Business Profile, Local Services Ads advanced verification and suspension appeals.
- DispatchA live map of techs and jobs, the closest tech by real drive time, and manual or AI dispatch with timed offers.
- AI receptionistAn AI that answers your calls in English or Spanish, quotes from your price book, books the job and transfers to your cell.
Let LockCommand do this on every job
The AI receptionist quotes from your price book, books the job and texts the customer. Create your account and set up your shop in a few minutes.
Already have an account? Log in. Questions first? Email [email protected].