---
title: "Locksmith business software: every feature · LockCommand"
description: "AI receptionist, dispatch by live drive time, customer texts, payments to your own accounts, ID and proof of ownership, and QuickBooks sync. Built for locksmiths."
url: https://lockcommand.com/features
---

# Everything between the ring and the receipt

Six parts, one app. Each works on its own and gets better with the others, and each has its own page with the settings, the limits and the questions people ask.

[Get early access](mailto:support@lockcommand.com?subject=LockCommand%20early%20access)

1. [01AI receptionist](https://lockcommand.com//features/ai-receptionist)
2. [02Dispatch](https://lockcommand.com//features/dispatch)
3. [03Customer texts](https://lockcommand.com//features/customer-texts)
4. [04Payments](https://lockcommand.com//features/payments)
5. [05ID & proof](https://lockcommand.com//features/id-and-proof)
6. [06Books & team](https://lockcommand.com//features/reports-and-quickbooks)

## How a job moves through it

Four stages, one record. Each part hands its work to the next, and you can step in anywhere.

01

## Answer

Every call picked up, quoted from your book and booked.

02

## Send

The closest qualified tech, by live drive time.

03

## Get paid

Into your own accounts, before you leave the curb.

04

## Keep records

Proof on every job, books that match.

AI receptionist

## Every call answered, even at 2 a.m.

Your own business number with an AI receptionist that sounds like your shop. It quotes from your price book, books the job and texts the caller.

- Answers in English, Spanish or both, with your greeting
- Quotes only the price ranges you set, plus your after-hours surcharge
- Asks for the name, callback number, address, and the car's year, make and model
- Books the job and creates the customer for you

[AI receptionist in detail](https://lockcommand.com//features/ai-receptionist)

Dispatch

## The closest tech, by real drive time.

A live map of your techs and jobs. LockCommand ranks techs by live drive time and skills, so the nearest qualified person gets the job.

- Live map of techs on shift and open jobs
- Manual or AI dispatch: you choose per shop
- AI levels: suggest the best tech, send offers, or assign instantly
- Offers on the tech's phone with a countdown; no answer moves to the next tech

[Dispatch in detail](https://lockcommand.com//features/dispatch)

Customer texts

## Customers always know what's happening.

Automatic texts from your shop's number at the right moments, and a text thread on every job.

- A text when a tech is assigned, with the arrival time
- “On the way” when the tech starts driving
- Receipt after payment and a review request
- Missed-call text-back when a call rings through to your cell

[Customer texts in detail](https://lockcommand.com//features/customer-texts)

Payments

## Get paid into your own accounts. $0 fee from us.

Invoices and pay links that use your own Stripe, Square or PayPal, or your PayPal.me, Venmo, Cash App and Zelle. The money never passes through LockCommand.

- Send an invoice by text with a pay link
- Stripe, Square or PayPal checkout, or your PayPal.me, Venmo, Cash App and Zelle
- Card payments marked paid on their own, with a receipt by text
- Record cash, check and other payments on site, with tips

[Payments in detail](https://lockcommand.com//features/payments)

ID & proof

## Proof of ownership before you open the door.

Record the customer's ID, proof of ownership and a signature on every job, with the time and place saved.

- Photo of the ID and of the proof (registration, lease, utility bill)
- Name on the ID and the document type, saved with the job
- Customer signs on your phone
- Time, who checked it, and the place unless you turn it off

[ID & proof in detail](https://lockcommand.com//features/id-and-proof)

Books & team

## Your office, your accountant, your rules.

Roles for owners, admins, dispatchers, techs and accountants. Reports, CSV exports and QuickBooks Online sync.

- Five roles: owner, admin, dispatcher, tech and accountant
- Revenue, jobs and AI call reports
- QuickBooks Online sync for customers, invoices and payments
- CSV export of invoices and payments

[Books & team in detail](https://lockcommand.com//features/reports-and-quickbooks)

## Next

- [How it works What happens from the first ring to the paid receipt, and how a shop gets set up.](https://lockcommand.com//how-it-works)
- [Solo locksmiths How a one-person mobile locksmith stops losing calls while on a job or driving.](https://lockcommand.com//for/solo-locksmiths)
- [Dispatch shops How a shop with dispatchers and techs runs calls, dispatch, roles and books in one place.](https://lockcommand.com//for/dispatch-shops)
- [Pricing Monthly plans by team size, included AI minutes, per-minute prices, boosters and top-ups.](https://lockcommand.com//pricing)
- [Security & privacy How customer data, IDs, recordings and payments are handled, who can see them and how to delete them.](https://lockcommand.com//security-and-privacy)

## Ready when you are.

LockCommand is opening to locksmiths now. Email us and we'll get your shop set up.

[Get early access](mailto:support@lockcommand.com?subject=LockCommand%20early%20access) [See pricing](https://lockcommand.com//pricing)